
Linda L. Andrews
Certified Let's Talk®
trainer Linda Andrews creates
positive work environments and builds cooperative teams by teaching people how to
communicate more effectively.
Linda is currently an instructor for the Center for Workplace Learning and she formerly trained corporate groups through the University of Southern Maines Partnership for Workplace Education. She has trained managers and employees at a wide variety of companies in southern Maine including Nichols Portland, Wood Structures, Thos. Mosher Cabinetmakers and the Ducktrap River Fish Farm. She has taught at risk teenagers how to communicate nonviolently at the Lets Talk Program for Social and Emotional Learning.
Linda is also a Registered Nurse with over twenty-five years of experience, eight of which were as a Director of Nursing. She has taught the Lets Talk process of communicating at Fresenius Medical Care and the Mid-Maine Medical Center. Her many years in management and administration enable Linda to work with executives and mangers to develop programs that transform entire work units. She also coaches individuals.
Linda draws examples from her work with all kinds of people to illustrate ways to apply interpersonal skills. She also customizes each Lets Talk program so that participants work on situations directly relevant to their work environments. In these ways she makes her communication training engrossing and practical.
The Effective Communication for
Leaders course that I took with Linda Andrews has helped me tremendously in my new
position as Director of Nursing. Before Lindas class, I had problems communicating
in that I used to get defensive. Lindas class taught me techniques to overcome my
defensiveness. I am better able to communicate with my staff, patients, and physicians.
Staff have told me that I am easy to talk to and they feel that I listen to them.
Pam Boucher, Director of Nursing
During the three years we have coordinated
workplace education programs in the Lewiston/Auburn area, we have called Ms. Andrews five
times at both manufacturing and health care sites. Her classes were so successful at the
manufacturing site that the employer hired her on a contract basis
Ms.
Andrews has earned my unqualified recommendation and respect as an
instructor/trainer
Paul B. Manhoff, Worksite Learning
Coordinator
At
Thos. Moser Cabinetmakers, Linda taught three, ten-week sessions of basic communication
and then did a three-week small group/individual coaching session. Lindas ability to
work with the employees, from production workers to senior management, showed
understanding of the needs of the manufacturing environment. All of the classroom work
revolved around real life work situations. Linda handled all of these
classroom challenges with a very high degree of professionalism.
Carolyn Potter, Site Coordinator
Workplace Learning Partnership Project
The
Lets Talk model of communicating gives each of us the ability to look at how we talk
with each other and provides an alternative. It removes all the defensive barriers that
get in the way. As the manager, I can see the team growing in a positive way. They are now
becoming empowered to talk with each other about problems, listening to alternatives, and
doing what is best for the patient. Thank you, Linda.
Wanda
Crosby, RN
Manager of Dialysis Unit
Linda Andrews' e-mail: llandrews@lets-talk.org